Arch Amenities Group
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Training & Development

Boost your marketing skills with diverse training programs and resources. Elevate expertise with New Manager, Canva, Sprout, and Hubspot Training, as well as Reputation Management.

Your input matters! If there's a training or tutorial you'd like to see added, let us know. ​Click to email us your suggestions.

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Required Trainings

Arch Marketing has created several pre-recorded training sessions to introduce you to our team, resources, systems, and ​processes. New leaders must complete the following mandatory trainings.

NEW MANAGER

INTRODUCTION

New to Arch Amenities ​Group?


In this introduction video, ​we'll acquaint you with our ​team and showcase the array ​of resources and tools at ​your disposal.

CANVA

Prepare to explore the ​platform with guidance on ​navigation, using templates, ​saving files correctly, ​collaborating with your ​Regional/Area Director or ​marketing, approval ​processes, and downloading ​and printing files efficiently.

AIR

Our preferred digital asset ​management system ​integrates seamlessly with ​Canva Enterprise, providing ​access to assets from Arch ​enterprise and trusted ​vendors for easier sharing of ​imagery, video, and branding ​elements.

MPP (Marketing & ​Programming Plan)

Excel in completing your MMP ​throughout the year with ​proactive planning as the ​cornerstone of success.

Systems Training

Training programs will differ according to the industry and position. Your Regional/Area Director will provide you with details on ​the required trainings that need to be completed.

REPUTATION

MANAGEMENT

Learn to monitor your ​reputation using Review ​Tracker and master the art of ​effective responses.

UPSHOW

Digital Signage

Welcome to our Upshow ​training, where managers ​learn to update, edit, and ​leverage this powerful ​system effectively.

SOCIAL MEDIA ​SCHEDULING

Learn to optimize Arch's social ​media content by collaborating ​with your marketing team or ​directly through Sprout Social ​with Arch Marketing.

HubSpot

Discover how to effectively ​manage your amenities and ​facilities in the HubSpot ​environment. This platform ​serves as the ultimate ​authority regarding your ​facility and its information.

START COURSE

coming soon
Website

Welcome to our training ​video on Canva website ​editing, where you'll learn ​how to effortlessly update, ​edit, and publish changes for ​your site

EMAIL ​MARKETING

Get ready to master the art ​of creating, editing, and ​segmenting email campaigns ​across our preferred systems

SUPPLEMENTAL TRAININGS

Arch Marketing is frequently asked to participate in team calls to offer additional insights and ​guidance on a range of strategies and marketing tactics. Moreover, we occasionally offer brief ​tutorials to team leaders addressing frequently asked questions. We strive to document these ​interactions to make them accessible for others to benefit from.

Driving Revenue

Enhancing Spa Reservations ​for Increased Revenue and ​Guest Satisfaction

We reviewed best practices for upgrading services through add-ons/ ​enhancements, techniques for successfully cross-recommending services, ​and best practices for extending services on slower days. Concluded with ​best practices and verbiage for successful re/pre-booking future services ​and retail recommendations.

Event Planning 101

We enjoyed connecting and sharing insights and best practices from our expert Engagement team! We covered how to get started, what to do during your 6-week planning process, and tips & tricks of the trade.

EMAIL BEST PRACTICES

This comprehensive guide was created to equip you with essential tools to elevate your email efforts while safeguarding your brand's reputation. It’ll cover strategies for managing contact lists, optimizing email cadence, designing mobile-friendly content, and tracking performance.

Membership Sales

For facilities who offer Membership, this Canva Course shares the marketing & programming resources provided by Arch across all verticals.

REVENUE PICK UP VIA SMS & EMAIL IN DEMANDFORCE

For existing Demandforce users with SMS capabilities toggled on.

View these alternative methods for achieving revenue pick up.

CANVA REORGANIZATION

For existing Canva users. This video walks through the changes we have made to the folder and file structure within your facility’s folder in Canva.

Contact us

Address

3200 Tower Oaks Blvd Suite 400, Rockville, MD 20852

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